Paytm Fastag has made toll payments a breeze, but there might come a time when you need to deactivate it. Whether you’ve sold your car, switched to a different Fastag provider, or simply don’t need it anymore, closing your Paytm Fastag is a straightforward process. Let’s dive into the step-by-step process of how to close Paytm Fastag. Read till the end to know everything.
Paytm Fastag: An Overview
Before jumping to the process of how to close Paytm Fastag. Let us quickly discuss what Paytm Fastag is and its significance.
Paytm Fastag is a prepaid electronic toll collection tag that allows for automatic deduction of toll charges from a linked account. It’s a sticker affixed to your vehicle’s windshield, equipped with Radio Frequency Identification (RFID) technology. When you approach a toll plaza, the RFID reader scans the tag, and the toll amount is automatically deducted from your prepaid account.
Significance of Paytm Fastag
- Cashless Convenience: Eliminates the need for cash, making toll payments quick and hassle-free.
- Time-Saving: Reduces waiting time at toll plazas due to automatic payments.
- Reduced Fuel Consumption: Less idling at toll booths leads to fuel savings.
- Smooth Traffic Flow: Contributes to better traffic management by reducing congestion.
- Government Mandate: It’s mandatory for all four-wheelers and above in India.
- Additional Benefits: Many providers, including Paytm, offer cashback and rewards on Fastag usage.
Essentially, Paytm Fastag promotes a more efficient and convenient toll collection system, benefiting both drivers and the overall transportation infrastructure.
Steps to Close Your Paytm Fastag
If wish to know how to close Paytm Fastag. Then here are two ways to do it.
Method 1: Through the Paytm App
- Log in to your Paytm account: Ensure you’re using the same mobile number linked to your Fastag.
- Navigate to Fastag: Search for “Fastag” in the search bar or find it under the “Payments” section.
- Select Manage Fastag: This will display all vehicles linked to your Paytm Fastag.
- Choose the Fastag to close: Select the specific Fastag you want to deactivate.
- Initiate closure: Look for the “Close Fastag” option and proceed.
- Confirm details: Verify the vehicle details and confirm your decision.
- Complete the process: Follow the on-screen instructions to finalize the closure.
Method 2: Through Paytm Customer Care
If you encounter issues with the app or prefer to close the Fastag over the phone, you can contact Paytm customer care.
- Dial the Paytm customer care number: 1800-120-4210 or email them at fastag@paytm.com.
- Provide details: Be ready to share your mobile number, vehicle registration number, and Fastag ID.
- Request closure: Inform the customer care representative about your intention to close the Fastag.
- Confirm details: Verify your information and confirm the closure.
Important Considerations While Deactivating Paytm Fastag
After you deactivate Paytm Fastag, know these essential considerations.
- Timeframe: The refund process may take a few days.
- Tag disposal: You can dispose of the Fastag tag after receiving the refund.
- Refund: After the closure process is complete, you’ll receive a refund of your Fastag balance to your Paytm wallet.
Read More: How to Start SIP in 2024? Begin Your Investment Journey
Wrapping Up
That was all about how to close Paytm Fastag. Closing your Paytm Fastag is a simple process that can be completed either through the Paytm app or by contacting customer care. By following the steps outlined above, you can easily deactivate your Fastag and obtain a refund for any remaining balance.
FAQs About Closing Paytm Fastag
Can I reactivate a closed Paytm Fastag?
No, once a Fastag is closed, it cannot be reactivated. You’ll need to purchase a new Fastag if you require one again.
How long does it take to get a refund after closing the Fastag?
The refund process usually takes a few days.
What happens to the Fastag balance if I don’t close it?
The balance will remain in your Fastag account until it’s used for toll payments.
Is there any charge for closing a Paytm Fastag?
There is no charge for closing a Paytm Fastag.
Can I close my Paytm Fastag online without the app?
Yes, you can close your Paytm Fastag by contacting Paytm customer care over the phone.